SEP/SOP Initial Training

Safety and Emergency Procedures & Standard Operating Procedures

SEP/SOP training will ensure all crewmembers have in-depth knowledge of standard operating procedures (SOP'S) and safety and emergency procedures (SEP).  It will also fully prepare crewmembers to handle any unforeseen circumstances or emergencies, the professional training of aircrew is a priority for aviation safety.  The initial course is designed for both flightcrew and cabin crew who are new to an operator.  It is also ideal for those who would like more indepth specific training.  The training program is delivered on demand and is tailored to operator procedures, aircaft type and regulatory specifications as required. 


SEP/SOP Initial Training


Course Duration - One Day


  • Effective communication between Flight and Cabin Crew
  • Common language and aviation terminology

SOP/SEP and Regulatory

  • Duties and responsibilities
  • Manual amendment  and update of information 
  • Aviation regulations 
  • Role of the competent authority 
  • Competence and fitness to fly
  • Pre-flight Briefing
  • Surface Contamination
  • Passenger Boarding
  • Passenger Handling
  • Stowage of baggage and inflight service items
  • IATA categories of passengers
  • Able bodied passengers (ABP)
  • Managment of aggressive passengers
  • Recognition of intoxicated passengers
  • Securing the cabin

Normal Procedures

  • Safety and passesnger briefing ( for cabin crew and pilots)
  • Silent review
  • The sterile flight deck
  • Turbulence
  • Re-fuelling with passengers on-board
  • Rejected take-off/ go-around
  • Precautionary Landing


We can offer flexible training solutions, please feel free to contact us to discuss your training requirements using the form below or email us at [email protected].


Safety and Emergency Procedures Training

 Emergency Procedures 

  • Procedures cover the differences for corporate aircraft types, widebody aircaft and aircraft that do not carry cabin crew
  • Recognition of slow, sudden and non-pressurisation 
  • Crew member actions in a decompression
  • Cabin preparation land
  • Cabin Preparation water
  • Evacuation on the ground
  • Unplanned evacuation
  • Unplanned ditching
  • Recognition of unusable exits
  • Pilot Incapacitation including use of the checklist

Passenger Handling and Crowd Control in Emergencies

  • Motivation of passengers and crowd control during emergency and evacuation 
  • Evacuation commands
  • Directing passengers away from the aircraft
  • Evacuation of passengers with reduced mobility 

 Aircraft Type or Operator Specific 

  • Emergency exit opening
  • Location and use of emergency equipment
  • Life jackets donning practical (infants, adults and flotation cots)
  • Fire extinguishers and protective breathing equipment
  • Slide rafts, life rafts, survival pack and contents
  • Pyrotechnics



Contact us with your training request

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